Welcome tot the new Mibella

Exciting News: Mibella Hair Is Getting an Upgrade!

Over the past two years, we've been working hard behind the scenes to upgrade and improve Mibella Hair—and we can’t wait to show you what’s new! While our full rebrand is still in progress, we're giving you an exclusive sneak peek. Our updated website is now live, and we expect to complete the full transformation by mid-2025, with even more exciting updates on the way!

During this transition, you may come across a mix of Dutch and English content or pages that aren’t fully complete. If something doesn’t look right, we’d love your feedback—your input helps us improve your shopping experience!

1. More Options, Faster Shipping & Bigger Stock

• New Hair Colors: More shades to help you find your perfect match
• Bigger Inventory: Popular products are restocked more often—no more long waits!
• Faster Shipping:
  • Order on weekdays before 22:00 = Next-day delivery (NL & BE)
  • Order on Sunday before 17:00 = Monday delivery (NL & BE)

✨ Our new luxury shipping boxes launch in June 2025—get ready for a more stylish unboxing experience!

2. Updated Clip-in Extensions Collection

• Invisible Clip-ins: Replacing our Seamless Clip-ins for a more natural finish with no visible tracks
• Classic Clip-ins Stay: We’re keeping our Classic Clip-ins in the lineup for extra choice. Seamless Clip-ins have been discontinued due to visibility under certain lighting

3. Improved Shopping Experience & Customer Service

• Photo & Video Reviews: See how others wear our extensions and upload your own photos too!
• More Product Videos: Watch real-life footage of our hair in action
• New Luxury Packaging: Featuring our logo and premium finish
• Extended Return Period: You now have 30 days to try your order and return if needed
• Faster Customer Support:
  • More team members for quicker replies via email, WhatsApp, and social media
  • Live chat available until 22:00
  • 24/7 smart chatbot for frequently asked questions

4. Smarter Pre-Order System

• New Pre-Order Setup:
  • When an item is out of stock, the button automatically changes to “Pre-Order”
  • You’ll see the estimated delivery date directly in your cart and at checkout
  • If you order more than what's available, the item will automatically be turned into a pre-order with a clear delivery estimate

5. New Languages & International Expansion

• Website now available in: Dutch and English
• Coming later this year: Spanish, French & German

6. New Payment Method: Riverty

More flexibility, less stress — next to Klarna, we now also offer Riverty as a Buy Now, Pay Later option:

• Buy now, pay later with Riverty: Only pay after receiving your order
• More payment options: More freedom at checkout

7. New Guides for Haircare, Wig Caps & Installation

• Haircare Guide: Tips for washing, styling, and maintaining your extensions
• Wig Cap Size Guide: Step-by-step instructions for finding your right fit
• Installation Guides by Extension Type: Tailored instructions for different hair types and preferences

Still in Progress – Thanks for Your Patience!

During this upgrade, you may still notice small bugs or incomplete content. Thanks for bearing with us! See something off? Let us know—your feedback helps us grow 💖

Thank you for being part of the Mibella Hair family. So much more is on the way! ❤️